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Covid-19 Updates Kitemana

Kitemana Megastore NL available, online shop open

Our Megastore in Noordwijk is open! Also our webshop is open and the standard delivery time within NL and Belgium applies to orders. The postman will ring the bell, deliver the package to the door and avoid physical contact. If the parcel needs to be signed, the postman will ask for the last three letters of your name and sign for you. In connection with COVID we have extended the return period to 60 days if the product is unused.

International delivery

Last updated: 14/12/2020; 08:50 COVID-19 International Delivery Update

Authorities from different European countries are applying different measures to “contain” the Covid-19 virus

At this point, we still deliver your packages as usual. Despite many countries closing their borders, we are still able to deliver your packages. This excludes countries where we may not be able to deliver due to exceptional government restrictions.

In some countries it is not possible to deliver parcels due to store or business closures. It is also no longer possible to deliver to certain postcodes. This will send the packages back to the sender. Due to lockdown measures, some collections and deliveries may be affected. In some countries or regions it is not possible to deliver orders to pick-up points because the stores are closed.

Due to the closure of some non-essential retail locations some pickups and deliveries may be impacted.

UK Delivery and Brexit

Last updated: 1/1/2021 07:21

Due the Brexit ground shipments between UK and NL may be delayed. Express Shipments are currently not impacted by these measures. We continue closely monitor the situation and have put contingency plans in place to minimize disruption. All prices on our website for UK are excluding 21% VAT. Upon delivery in the UK, 20% VAT + £14 customs fee will be charged by our carrier. If you have any questions don't hesitate to contact us.

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