Orders before 3pm (GMT), same day shipped*
World’s premium online kitesurfshop
Delivery within in 1-3 days in UK!

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Customer Service

Opening hours Megastore

Monday 8:30 - 17:00
Tuesday 8:30 - 17:00
Wednesday 8:30 - 17:00
Thursday 8:30 - 17:00
Friday 8:30 - 17:00
Saturday 10:00 - 16:00
Sunday Gone Kiting

*Customer Service is closed on Saturdays.

*Different opening hours apply on public holidays.

Contact

Our customer service team is ready to assist you quickly and adequately. We have extensive experience with the products we sell and are happy to advise you on finding the perfect gear for you.

  • Today open 10:00 - 16:00 - local time in Noordwijk 11:01
    You can reach us from Mon-Fri 08.30-17.00 CET via email, telephone or WhatsApp. If you send a message outside office hours, we will immediately process it the next working day. In addition, you can of course visit our Megastore in Noordwijk, also open on Saturdays from 10.00 - 16.00.

  • tom@kitemana.nl
    We aim to provide a substantive response within 4 hours on office hours as shown above. Outside office hours, your e-mail will be handled the next business day.

  • +31 (0) 71 40 811 54
    Our customer service team is available by phone Mon-Fri 08.30-17.00 CE(S)T.

  • +31 (0) 71 40 811 54
    Add the phone number +31 (0) 71 40 811 54 to your contacts list on your smartphone. When you click here, a WhatsApp conversation will be started. Within office hours you will receive a reply to your message as soon as possible. Outside office hours the response time may be longer and your message will be handled immediately on the next business day.

  • Kitemana Megastore
    The world's largest kitestore in Noordwijk. Our Kitemana Megastore: that's our pride and joy! Featured on diverse platforms such as the Big Air Kite League or on our own socials, you can hardly have missed it. Every day we have the best kiteboarders from around the world visiting our store. With over 2,000 square feet of inventory from all the top brands, we're sure to have the kite gear that's best for you!

    For kiters, by kiters. With great passion and enthusiasm, a driven and close team of specialists works daily to provide the best quality and service. Based on our extensive knowledge and experience, our team is there for you to find the right gear, for the best price.

    Will you stop by for professional advice over a cup of coffee or a beer?
    Our Megastore is open from Mon till Fri 08.30 - 17.00 and on Saturdays from 10.00 - 16.00.
    Keyserswey 67, 2201 CX Noordwijk, Nederland
    Open in Google Maps of Plan je OV reis
    kitemana keyserswey
  • Feedback and Appreciation
    How can I express my appreciation to Kitemana?

    Have we made you happy with good advice, a sharp deal, a repair or warranty service? Then you can give something back to us. Leave a review about your experience! For example, you can feature and tag us on Instagram, Facebook, YouTube or TikTok.


    We are also very happy with a good review on:
    • Not satisfied? Never fun. Sometimes things go wrong, but that's never an excuse. Fortunately, at Kitemana, we are solution-oriented and don't flinch from a challenge. Call us directly and we will solve it for you. With an appropriate solution, we hope to make you happy again in no time.

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